Packages & pricing

Discounting speeds up the fall

Customers are thin, so you have to do something, and you discount. But a discount isn't a promotion, it's a new price. It brings in bargain hunters who move on to the next discount. You pay for customers who won't stay, and can't get your price back.

CCS Plus Consulting Team 4-min read
A big discount poster on the salon door, young customers looking at their phones, and a beautician frowning inside

Discounting when sales drop speeds up the fall.

I know why you do it. Customers are thin, and you have to do something.

1. A discount isn't a promotion. It's a new price

Customers remember the new price, not the original.

2. You're buying customers who won't stay

The people who come are there for the bargain. Next time there's no discount, she goes to the next salon that has one.

You paid for a batch of customers who won't stay, and you can't get your price back up.

3. Do this today

Check how many of the customers your last promotion brought in are still around three months later.

Want to see how CCS Plus makes these numbers clear? Book a 30-minute Demo and we'll show you using your real data.

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