The bonus is paid only when the whole outlet hits target, and everyone gets the same no matter how much they did.
You think that builds team spirit. Your hardest worker doesn't.
1. She does more and gets the same
She serves the most customers and sells the most packages all month, and her bonus is the same as everyone else's. The person next to her who coasted all month gets the same too.
To her, that isn't team spirit. It's her earning other people's bonuses.
2. She puts up with it in month one. By month three, she's like everyone else
In the first month, she puts up with it. In the second month, she starts to slow down. By the third month, she works like everyone else.
Worse, she may simply leave for a salon where her effort is noticed.
A team bonus never speeds up the slow ones. It only slows down the fast ones.
3. Do this today: ask yourself one question
How much more did your hardest worker earn this month than your weakest one?
- Pull out last month's payslips. Find the staff members with the highest and lowest sales.
- Compare. How far apart is their total pay (basic salary, commission and bonus combined)?
- If the gap is too small, change it. Keep a team bonus if you like, but add a part paid on individual performance, so the people who do more can see the difference.
Conclusion: make effort visible
A team needs shared goals, but each person's effort also needs to be seen. When your hardest workers stay, the whole team speeds up with them.
The CCS Plus Staff App lets each staff member see her own sales, commission and bonus, and the owner can compare everyone's performance in the reports. Book a 30-minute Demo and we'll show you using your real data.
CCS Plus Consulting Team